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1. How helpful was the Manager’s Guide to Short-term Disability Process? *
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2. Were you provided with timely and clear updates throughout the short-term disability process including the period leading up to the leave, during the leave of absence, and once the employee was approved to return to work? *
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3. Were the employees’ return-to-work plan and/or details regarding their limitations and restrictions, provided in a timely manner, well defined and useful? *
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4. If/when appropriate, did you find that staying in touch with the employee while they were on leave to be a contributing factor to their successful return-to-work? *
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