Date: January 25 and 26 Time: 9 a.m. to noon Location: ZOOM Target Audience: faculty/staff Ideation: Design Thinking Ideation is often misunderstood as simply “coming up with ideas.” In many workplaces, that usually means a quick brainstorm, a few familiar suggestions, a lot of discussion, and then a return to the safest or most obvious solution. Design Thinking offers a more practical process. This workshop introduces participants to the best practices of Design Thinking as a structured, human-centred approach to solving real workplace problems. The focus is not on abstract creativity, sticky-note theatre, or innovation language for its own sake. The focus is on practical application: how to understand the situation, define the right problem, generate better options, test ideas quickly, and move useful solutions forward. Participants will learn how to use Design Thinking to improve communication, processes, services, client experience, internal collaboration, and everyday decision-making. The workshop downplays theory and emphasizes usable tools, clear thinking, structured ideation, and action. The goal is simple: better questions, better ideas, better testing, and better next steps.